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Export Customer Management : Building Trust Across Borders
Starting a new year in industry often feels like restarting a production line after a holiday slowdown.Operations resume, inboxes fill up, and international projects restart. Teams work to regain the right balance between production, quality, and export customers. This is also when recurring weaknesses reappear: translation issues, France–Germany misunderstandings, unclear technical requirements, and non-conformities addressed too late.In export operations, these details are
Dec 22, 20252 min read


DB ASSIST’: Eight Letters, One Work Philosophy
When I created DB ASSIST’ , I wanted a name that truly reflected who I am and how I work.Eight letters to sum up how I support industrial companies in both quality and export . Each word in this acronym is a cornerstone of my professional approach — practical, reliable, and deeply human .And because my daily work is trilingual — French, English, and German — , I wanted this acronym to make sense in all three languages. Believe me, finding words that combine energy, empathy,
Dec 8, 20252 min read


The importance of professional training in my journey: from employee to founder of DB Assist’
Se former pour durer : comment la formation professionnelle soutient la qualité, la performance et l’expertise chez DB Assist’.
Oct 30, 20252 min read


Reorganizing a Team and Rebuilding Trust
When I took charge of a team of five quality control technicians, the atmosphere was far from ideal. Delays were piling up, errors in documentation were becoming frequent, and everyone was working in their own corner — with little coordination. Management and production were starting to lose patience. The first step was to completely restructure the organization .Together, we reviewed task distribution, work methods, and priorities.To reduce the workload and bring clarity,
Oct 14, 20251 min read
From Quote to Payment: How Export Assistance Ensures Reliable Follow-Up
Imagine this: a German prospect is eagerly waiting for their quotation… but due to a lack of follow-up, the email stays stuck in the drafts folder.The result? A lost opportunity, damaged credibility, and a faster competitor who takes the deal.That’s exactly the kind of scenario that a structured export sales assistance can prevent. 🌍 Why Export Follow-Up Matters Working internationally isn’t just about “translating and sending.”It’s about juggling multilingual quotations, t
Oct 14, 20252 min read
Translation: Far More Than Words — A True Mark of Quality in International Business
A poorly understood technical translation can derail an entire project.I remember a Franco-German exchange where a simple misinterpretation of a raw material specification caused major delays in the production of the initial samples.The result: several weeks lost, testing schedules disrupted, and postponed production.And as everyone in industry knows — time is money. This incident perfectly illustrates how a precise translation isn’t just about vocabulary, but about quality
Oct 14, 20252 min read


Supplier Quality Representative
Acting at the Source of Problems During a long-term assignment, the main challenge was clear: supplier nonconformities disrupting production. Each issue followed the same pattern — delays, extra costs, and tension on the shop floor. It was time to act at the source. So, I tackled the problem directly with the suppliers: audits, strict follow-up of nonconformities, implementation of corrective actions, and plenty of discussions (in French, English, and German).The goal wasn’t
Oct 14, 20251 min read
Let's discover the PPAP Documentation
As part of my assignments as an external quality consultant, I am sometimes responsible for managing a PPAP (Production Part Approval...
Jul 10, 20252 min read
Part-time Export Sales Assistant
Did you know? My role as a part-time Export Sales Assistant is essential to the smooth operation of companies working internationally....
Apr 10, 20251 min read
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